Who we are
Pettels is an online store operated by Fadersoon LLC. We offer practical products for home comfort, bathroom routines, relaxation, and everyday use to customers in the United States.
What we offer
Our current range includes comfort and relaxation products, bathroom essentials, reacher tools, and everyday carry products. Each product page is intended to show the available options, images, specifications, price, care information, and use instructions provided for that item.
Clear product information
Product features and requirements differ. Customers should review the complete product page before ordering, including dimensions, materials, power requirements, installation information, available variants, included components, and product-specific warnings where applicable.
How orders are fulfilled
Pettels works with product suppliers and fulfilment partners that may prepare and ship products directly to customers. The available carrier depends on the product, package, supplier, and delivery destination. Shipping charges and estimated delivery information are explained in our Shipping Policy and displayed at checkout.
Using products responsibly
Products should be installed, operated, inspected, cleaned, and stored according to the applicable product information and supplied instructions. Customers should review our Product Safety & Use Guide before using heated, electrical, suction-mounted, bathroom, massage, reacher, or load-bearing products.
Business information
- Store name: Pettels
- Legal business name: Fadersoon LLC
- Business address: 623 Spring Branch Lane, Knoxville, TN 37934, United States
- Email: support@pettels.co
- Phone: +1 865-236-9092
- Support hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time
For product or order assistance, visit our Contact Us page. Shipping, return, payment, privacy, and legal information is available through the website footer.