Who we are
Pettels is an online store operated by Fadersoon LLC. We offer dog collars, dog harnesses, dog leashes, and basket-style dog muzzles to customers in the United States.
What we provide
Our product pages are organized to show available sizes, colors, configurations, materials, measurements, images, prices, and care or use information when it is available for the item. Customers can review these details before selecting a product or variant.
How orders are fulfilled
Pettels works with product suppliers that may store and ship products directly to customers. The fulfilling supplier selects the available carrier based on the product, package, and delivery destination. Shipping charges and estimated delivery information are provided in our Shipping Policy and during checkout. Tracking details are sent when available after shipment.
Choosing the right item
Fit and sizing can vary between products. Review the measurements and option details shown on each product page, and measure your dog where the listing recommends it before selecting a size. Products should be used according to the information shown on the product page and our Product Safety, Sizing and Use Disclaimer.
Business information
- Store name: Pettels
- Legal business name: Fadersoon LLC
- Business address: 623 Spring Branch Lane, Knoxville, TN 37934, United States
- Email: support@pettels.co
- Phone: +1 865-236-9092
- Support hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time
For product or order assistance, visit our Contact Us page. Information about shipping, returns, payments, and privacy is available through the policy links in the website footer.